Your privacy matters to us. This Policy explains what personal data luke55 collects, why we collect it, how it is used and protected, and the rights you hold over your information.
Privacy at a Glance
These cards highlight the key principles of how luke55 handles personal data. The full policy text below governs in all cases — please read it in its entirety.
We collect registration details, identity verification documents, payment information, device data and gameplay activity. Only data necessary to operate the platform and comply with legal obligations is processed.
All data in transit is encrypted via HTTPS/TLS. Access to personal data is restricted to authorised personnel only. We apply industry-standard security practices across storage and processing systems.
You have the right to access, correct, delete and restrict the processing of your personal data. You may object to certain processing and request data portability. Contact us to exercise any of these rights.
We do not sell your personal data. Data may be shared with service providers, KYC/AML compliance partners and regulatory bodies only where required by law or necessary to deliver the service.
Account data is retained for the duration of the account relationship and for any legally required retention period thereafter. Data no longer required is securely deleted or anonymised.
We use session and functional cookies to operate the platform, along with analytics cookies to understand usage patterns. You may manage cookie preferences through your browser settings.
This Privacy Policy ("Policy") describes how luke55, operating at https://luke55.cam ("Platform", "we", "us", "our"), collects, uses, stores, shares and protects personal data when you visit or use our Platform. It applies to all registered users, visitors and any other individuals whose personal data we process in connection with the Platform.
luke55 is an English-language online gaming and sports betting information platform primarily targeting Pakistani users. Our registered users may be located across Pakistan, including in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar, among other cities and regions.
This Policy should be read together with our Terms & Conditions and our Responsible Gambling Policy. By using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein.
We do not claim to be regulated by the Government of Pakistan, the Pakistan Telecommunication Authority (PTA), the State Bank of Pakistan or any provincial authority. Nothing in this Policy constitutes legal advice.
For the purposes of this Privacy Policy, the following terms have the meanings set out below:
The Data Controller for personal data processed through the luke55 Platform is the entity responsible for the operation and administration of https://luke55.cam. Specific operator entity details are available on request via our support contact channels. The operator is responsible for determining the purposes and means by which personal data is processed in connection with this Platform.
Where third-party service providers process personal data on our behalf (for example, payment processors, KYC verification providers or analytics platforms), they do so as Data Processors under contractual arrangements that impose data protection obligations consistent with this Policy.
luke55 collects personal data in the following categories, depending on how you interact with the Platform:
4.1 — Registration Data
When you create an account, we collect:
4.2 — Identity Verification (KYC) Data
Before processing withdrawals, we collect identity documents including:
4.3 — Financial Data
We collect transaction-related data including:
4.4 — Technical & Device Data
4.5 — Gameplay & Behavioural Data
4.6 — Communications Data
If you contact us via email, live chat or any other channel, we retain records of the communication including its content and your contact details for the purposes of resolving your query and maintaining quality assurance records.
We process personal data only where we have a lawful basis to do so. The table below sets out the primary purposes for which we process your data and the corresponding legal basis:
luke55 does not sell your personal data to third parties. We may share personal data only in the following limited circumstances:
Your personal data may be transferred to, and processed in, countries other than Pakistan, including countries where the Operator's technical infrastructure or service providers are located. Such countries may have data protection laws that differ from those applicable in Pakistan.
Where personal data is transferred internationally, we take steps to ensure that appropriate safeguards are in place to protect your data, including contractual provisions requiring receiving parties to maintain data protection standards consistent with this Policy.
By using the Platform, you acknowledge that your data may be processed outside Pakistan for the purposes described in this Policy.
We retain personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with legal and regulatory obligations, and to resolve disputes or enforce our agreements.
Where data is no longer required for any legitimate purpose, it is securely deleted or anonymised so that it can no longer be associated with you as an individual.
luke55 implements appropriate technical and organisational measures to protect personal data against accidental loss, unauthorised access, disclosure, alteration or destruction. These measures include:
The luke55 Platform uses cookies and similar tracking technologies to operate correctly, remember your preferences and analyse how the Platform is used. The following categories of cookies are deployed:
You can manage or disable cookies through your browser settings at any time. Note that disabling certain cookie categories may affect the functionality of the Platform. Browser-level cookie management does not affect cookies already placed prior to your change in settings.
Subject to applicable law, you have the following rights with respect to your personal data held by luke55. You may exercise any of these rights by contacting us using the details in Section 15:
You may request a copy of the personal data we hold about you and information about how it is being processed.
You may request correction of inaccurate or incomplete personal data we hold about you.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
You may request that we restrict processing of your data in certain circumstances, such as while a data accuracy dispute is being resolved.
Where processing is based on consent or contract and carried out by automated means, you may request your data in a structured, machine-readable format.
You may object to processing based on legitimate interests, including direct marketing. We will cease the relevant processing unless we can demonstrate compelling legitimate grounds.
The luke55 Platform is strictly for adults. We do not knowingly collect personal data from individuals under the age of 18, or under the higher minimum age required by the operator's license jurisdiction.
If we become aware that personal data has been collected from a minor without verifiable parental consent, we will take immediate steps to delete that data and close the associated account. If you believe a minor has provided personal data to us, please contact us immediately using the details in Section 15.
The luke55 Platform references certain third-party brands and services for contextual purposes. This includes payment channel names such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah, as well as sports organisations including PCB, PSL and ICC. These references are informational only and do not imply any data-sharing partnership, endorsement or affiliation between luke55 and the named entities.
If you interact with a third-party payment provider in connection with a transaction on the Platform, that interaction is also subject to the third-party provider's own privacy policy and terms of service. We are not responsible for the data practices of third-party providers. We recommend reviewing the privacy notice of any payment provider you use independently of this Platform.
This Platform does not contain links to external third-party websites. Any links present navigate only to pages within https://luke55.cam.
luke55 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or an on-site notification.
We encourage you to review this Privacy Policy periodically to stay informed of how your data is being handled. Your continued use of the Platform following any published amendment constitutes your acknowledgement of the updated Policy.
If you disagree with any changes to this Privacy Policy, you should discontinue use of the Platform and may close your account by contacting our support team.
If you wish to exercise any of your data rights, raise a privacy concern, submit a data subject access request, or ask any question about this Privacy Policy, please contact us using the following details:
Contact details displayed on this Platform are shown as plain text for informational purposes only — they are not clickable links or mailto: links. When contacting us by email, please include your account username, the nature of your request and, if applicable, the specific personal data you are enquiring about.
We take privacy seriously. Explore the Platform with confidence knowing your personal data is handled with care, transparency and respect for your rights.